On-demand course:
Building relationship with healthcare professionals | hematologists

Master communication techniques more successfully, aimed at hematologists; improve the effectiveness of conveying key messages; empowering all participants in the field of problem solving in communication with hematologists. Improve your patient advocacy skills.

Duration: 6+ hours of e-learning + Bonus material

Eligibility: This course is intended solely for CML, CLL, Acute Leukemia, MPN and Blood Cancer Patient Advocates/Representatives.

Official language in this course is ENGLISH and the SPANISH subtitles are also available.

On-demand ENROLLMENTS IN THIS COURSE ARE NOW  OPEN! 

* Note: This on-demand course edition is different than the original edition and now allows you to pass the modules fully at your own pace. It differs from the original edition that has included interactive parts such as live sessions and required active participation, enabling full learning experience. Watch for optional interactive opportunities, should the full course version be offered later and announced on CMLAN, CLLAN, ALAN and MPNAN communication channels.  
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Course Content

In this course you will learn:
  • Verbal and non-verbal communication 
  • Assertive communication
  • Clarity, conciseness and dynamics in speech - impactful communication 
  • The style and structure of the presentation 
  • Orientation to goals 
  • Problem solving techniques
Watch this short course overview 

Duration of each course units:

  • The first segment of materials -  2+ hours
  • The second segment of materials - 2+ hours
  • The third segment of materials - 2+ hours

Duration of entire programme:

  • 3 Modules
  • 6+ hours of audio visual and other educational materials

Other educational material:

  • 3 Bonus materials

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Course outline and dates

This course consists of 3 Modules. Enrollment has just started.
  • April 22nd: Attendance to online workshop: Communication Strategies
    • Presentation of the training program - getting to know each other
    • First impression - the power of introductory sentences
    • Interaction - joint discussion
  • Module 1: Unlocks Audio-video lessons and other educational material 
    • Introduction – Seven steps to connect patient associations with hematologists
    • CBT techniques: problem solving and assertiveness
    • Clarity, conciseness and dynamics in speech - impactful communication
    • A conversation with Prof. Gianantonio Rosti (Part 1)
    • Bonus material / textual material; links; literature
  • Module 2: Unlocks Audio-video lessons and other educational material 
    • Non-verbal communication
    • SMART goal, need based negotiation with hematologists
    • A conversation with Prof. Jeffrey H. Lipton (Part 2)
    • Bonus material/ textual material; links; literature
  • May 12th-16th: Sending a video assignment
    Video task - prepare on the assigned topic 'Person, not a number' and send for analysis
  • Module 3: Unlocks Audio-video lessons and other educational material
    • The style and structure of the presentation
    • Expanding the strategies for reaching the SMART goal
    • A conversation with Prof. Francois-Xavier Mahon (Part 3)
    • Bonus material/ textual material; links; literature
  • May 27th: Attendance to live online workshop: Problem solving in communication with hematologists
    • Role-play in pairs > Participants are divided into pairs and, with the help of a moderator, conduct a simulation of a conversation between a representative of the patient association and a doctor
    • Analysis of the lecturer
    • Final impressions with all participants
Earn a certificate and give us your feedback. Share your ideas on how to improve the future programs.

What our Alumni said about this course first edition

It is very, very useful and it is really an eye opener for me! I’ve learned so many new things and I have come to realise that – it is more comfortable for me to speak in front of a live audience, than to do a recording. So, that’s a new learning for me, because without this course I never realised that’s my case
Role playing. I really felt how our hematologist felt. This exercise will surely help me with my future conversation with our hematologist. 
This is the first time I am receiving such a training. Being evaluated in terms of seeing my own level motivated me a lot. As of now, I can say that it has completely met my expectations. Thank you to everyone who contributed.

Course Instructors

Speaker/s

Milica Ristic, MD

Psychiatrist and psychotherapist
Department for sub-acute psychiatric treatment and rehabilitation
Casa di Cura Villa San Giuseppe - Italy
Suore Ospedaliere
Hermanas Hospitalarias
Institute Main Point

Slobodan Roksandic

Communication specialist
Institute Main Point

Marko Milovanovic

President of the Serbian Patients' Forum
Institute Main Point

Moderator

Andjelka Popadic

Journalist, moderator and PR expert
Institute Main Point

Gianantonio Rosti, MD, PhD

University of Bologna, Italy;
Scientific Direction
IRCCS Istituto Romagnolo per lo Studio dei Tumori (IRST) "Dino Amadori" 

Jeffrey H Lipton, PhD, MD, FRCPC

Professor of Medicine at the University of Toronto and Staff Physician on the Leukemia and Allogeneic Blood and Marrow Transplant Services at the Princess Margaret Hospital

François-Xavier Mahon, MD, PhD

Director of the Cancer Center of Bordeaux (Bergonie Institute)